Contact Us
Have questions, feedback, or need enterprise support? We’d love to hear from you.
Channels
Section titled “Channels”| Channel | Contact | Response Time |
|---|---|---|
| 📧 General Support | support@blockreq.com | < 24 hours |
| 💼 Enterprise Sales | sales@blockreq.com | < 12 hours |
| 💬 Telegram | Join our community | Community |
| 🐙 GitHub | github.com/blockreq | Community |
Enterprise Inquiries
Section titled “Enterprise Inquiries”For enterprise plans including dedicated nodes, custom SLA, and private deployment, contact our sales team:
Please include:
- Your company name
- Expected monthly request volume
- Required blockchain networks
- Any specific SLA requirements
Bug Reports
Section titled “Bug Reports”Found a bug? Please open an issue on our GitHub repository with:
- Description of the issue
- Steps to reproduce
- Expected vs actual behavior
- Your endpoint network and method